UK Company Reactions to Covid-19

Good

  • Vue Cinema - Paying staff average weekly hours for past three months
  • Parkinson's UK - All employees working from home, where their job is not doable by home they're supporting other teams or doing online training. Everyone is getting full pay. Management is doing everything in their power to support with mental health and socialising, checking in and seeing what staff need for their wellbeing. Sick pay has always been full-pay, and continues to be. All recruitment is still going ahead via online interviews. Flexibility has been increased to allow for childcare or other commitments.
  • Sky - All staff that can are working from home indefinitely, directors offers to pay for Headspace app subscriptions to support MH, 2 weeks extra paid leave for parents who can’t work due to childcare issues. Anyone off work because of Covid-19 gets full pay not sick pay.
  • Vue Cinemas - Cinemas are closed, workers are being paid their average working hours from the past 12 weeks rather than their contracted hours so they won't have to worry about the income loss. Allowed employees to collect food that would go to waste during closure and take it home. Managers keeping them updated daily.
  • Thirty Three Boutique, Lymington - I work for a small independent fashion store in Lymington, Hampshire .Our Boss Catherine has worked tirelessly to secure sick pay & funding , to keep us going financially for as long as possible during these very worrying times. We have now been given the guarantee of pay whether we are open or closed, which should keep us going over the next few months.
  • Home Bargains - They are paying staff and helping the local community
  • B&Q - Vulnerable staff told to quarantine for as long as needed, still on full pay. Sick staff paid as normal if self isolation needed. Workers will be paid if stores need to close.
  • Tesco - Full sick pay from day 1 of COVID-19 related absence as well as regular updates and measures to ensure staff are protected as much as possible from infection.

    Anyone over 70 or with chronic condition that makes them more susceptible to infection is receiving 12 weeks fully paid leave, 2 weeks of holiday and 10 full sick pay.

  • Waitrose - Currently on spreadsheet but listed incorrectly as red
  • Co-op - Co-op have created 2500 jobs in order to help people who've been laid off due to corona
  • Gametee - "If it becomes impossible for us to fulfill orders in the coming weeks, and the need arises to suspend shipping temporarily - all of our employees will receive their FULL monthly pay for the duration of our temporary suspension of service."
  • Gymshark - Allowing the entire company to WFH. For those who cannot do their work from home they are providing taxis/private transport and also providing all their food for the day. Providing recipes for those WFH and also workouts to do from home. Also help for parents and ex-pats.
  • Screwfix - Contracted pay for staff having to self isolate with or without symptoms, flexibility for those that have to take time due to childcare issues. Willing to reduce opening hours or functionality in some stores where staff are severely depleted - without pressure to cover from other stores. Constant updates from the top down to help us feel secure, and settled questions staff have. Those who can work from home are doing so.

    If you ever see a position advertised for the company, consider applying they look after their own, and their customers.

  • The arch co - https://twitter.com/thearchcompany/status/1240961015656873985?s=21
  • Bubble T Cosmetics - We’ve been off work for a while now due to Coronavirus - we weren’t taking any chances
  • Asda - Providing high risk groups full pay for 12 weeks in isolation, full pay for anyone going into self isolation. Actively trying to hire people who have lost their jobs by approaching companies who are in difficult situations. Hiring local catering/cafes etc to provide food for store colleagues.
  • Microsoft - Have supported full working from home and continued to pay staff even those on temporary contacts.
  • Walker Books - IT working tirelessly to ensure that all employees are set up to work from home. Office closed with no exceptions to reduce risk. Flexibility with changing working hours to accommodate childcare. Canteen staff in the UK office (who aren’t employed by the company) taken care of nonetheless
  • River Island - All stores closed 20/3/2020 - All employees paid full pay
  • O2 - Protect base pay for all Self-isolating employees. Everyone that can works from home. Max flexibility for people managing personal situation, great line manager support.
  • PM PROJEN - They have supported staff and have taken all precautions and ensuring staff can work from home. Without any one losing jobs
  • Tesco - Coronavirus: Tesco offers 12 weeks' paid leave to older, vulnerable and pregnant staff

    The supermarket chain has told affected staff they 'will not be required to attend work for the next 12 weeks' amid the cornavirus outbreak

  • BP - Mobilising BP's resources across the UK to help get people safely through this pandemic: • Free fuel for emergency service vehicles • Delivery of food & convenience purchases to those that need it with no delivery charges And continuing to look for more ways to contribute.
  • TK Maxx - Full pay to staff during store closures and donated all food to local food bank before closure.
  • Waitrose & Partners - Providing is with free vending from 20th March. Includes ready meal, and desserts and drinks
  • University - Good
  • B&q - All vulnerable staff sent home with pay
  • Paragon Pubs (Update to earlier submission!) - They continue to pay the staff that they've laid off financially - the article I linked to was inaccurate/misleading.
  • Intellectual Property Office - Everyone being supported to work from home. Help for people with caring responsibilities by allowing flexibility etc. No action taken on poor sick absence due to virus.
  • BT - Full pay for those off work. Anyone who can work from home is, free meal a day for contact centre staff. Regular/daily communications from senior leaders
  • Sky - Everyone who can work from home has been instructed to do so and given new tools. Critical operations on site are continuing with extra safety measures. New daily £4 food allowance for on site workers to be used in the cantine. Temperature checks will be implemented before accessing buildings as of Monday 23 March. Up to 2 weeks additional paid leave for parents or carers now schools are closed.
  • Powerslide Motorcycles - NHS staff using motorbikes to commute get free servicing
  • BMW - MINI Plant Oxford - If the worker gets the symptoms of Covid19 they get 14 days sick pay. Unfortunately, because the plant will be shut for 4 weeks the rest of the time can be covered by holiday entitlement or a negative hours account (paid back by overtime in the future) or unpaid.
  • DXC Technology - Exact reaction varying by country (DXC Italy response https://twitter.com/DXCitaly/status/1239517974064750592 better than DXC India response https://twitter.com/2ee5d9cd4579473/status/1240205504946663427), so other people may have more input. Staff at Chesterfield site told to work from home from Wednesday 19-03-2020 (with one day's notice) - except for a handful, who were required to continue as their roles involve immediate support of key workers. WFH was being encouraged even before COVID-19, and continues to be.

    The former colleague who told me about the Chesterfield site semi-closure did not specify how pay/contracts were being handled (site is in the process of being wound down and has been for nearly a year - hence why I am a former colleague). My "good" has caveats, but kudos to DXC UK - an organisation with lots of stock market pressure for not waiting for the government before at least trying to be helpful.

  • University of Sheffield - Full pay and COVID 19 does not go against sick pay. Full support for staff working from home or even if they can’t.
  • Direct Line Group - All vulnerable staff sent home on full pay for at least 12 weeks - working towards us being able to work from home - this is in place for some but not all yet.
  • Burger King - Sick pay for self isolation
  • Apple - Retail stores are closed with all employees receiving their normal pay. Office workers are able to work from home if their position allows it or given the time off with pay without it counting against them.
  • Aldo - All stores closed on the 17/3, full pay for entire time we’re off and regular updates from our manager and district manager
  • LexisNexis - Rehearsed building shutdown ahead of asking everyone to work from home
  • Apple - Stores closed worldwide. Employees being paid regular hours.
  • NEST pensions - MUST work from home. Offered money to buy technical equipment to help at home. Extra time off for staff with children. Full pay for staff and contractors. daily calls with team leaders, daily comms from exec team, new position within hours of government announcements.
  • Sneak Energy - The nature of the office means that all employees can work from home and the company owners asked them to do so as soon as the situation started looking serious (12th March). Despite the negative outlook for the economy, nobody has been laid off or had any of their pay reduced. Friday afternoons are now used for a video conferencing quiz with drinks at home to keep spirits up.
  • Associated British Foods - Allowed employees to work from home before government intervention. Daily conference call to check on employees wellbeing
  • John Lewis & Partners/Waitrose - John Lewis are closing JL stores as of 23rd March and redeploying partners to Waitrose (as per the email sent to JL card holders). Partners are being given full pay if they are in isolation as per the govt advice. This is on top of everything you have already got
  • Netflix - Netflix announced Friday that it’s set up a $100 million relief fund for out-of-work entertainment professionals, including the hundreds of thousands of crew and cast without jobs
  • FatFace - Good - taking care of employees particularly those at high risk.
  • Sainsburys - Have offered 2 weeks full pay for people needing to self isolation, and have already said they will be offering 12 weeks full pay for vulnerable groups (pregnant, over 70, health conditions) if/when the government recommends these groups self-isolate completely. Have already said that temporary workers who need to self-isolate for 2 weeks will still be paid. Have provided hand sanitiser for checkout and delivery staff. Have relaxed rules around requiring sick notes for absences over 7 days not related to corona virus.
  • Lloyds Pharmacy - Initially only SSP but changed less than 24hours later to full company sick pay for two weeks to self isolate where required, up to 12 weeks company sick pay for anyone over 70 if required to be off.
  • Oxford Brookes University - Online lecturing and assessment, working from home for all staff able to do so, 12 weeks full paid leave for staff who cannot perform duties from home, halls of residence still staffed for students who are unable to leave
  • Apple - Initial reaction was somewhat bad. Staff was asked to leave office in the afternoon on Monday 9th March as precaution (but received full pay for the day). Not until past midnight did they send an email to everyone saying there has been a confirmed coronavirus case in the building, but this was not seen by anyone because we have no access to work email outside the office. Someone who saw the email on Tuesday morning shared it with everyone. No one wanted to enter the building, mangers were working from home. We are all agency workers, but not on 0h contract. Some left home, some didn't even show up because they guessed the reason for everyone being sent home on Monday. Building had been deep cleaned, but we all demanded to immediately self-isolate. They clearly didn't want us to do that, but had no choice because we refused to enter the building. They wanted us to keep working like nothing had happened and clearly were not taking it seriously enough. Everyone was sent home eventually. After this reaction has been better. We were promised full pay for the entire week, even though we were just home doing nothing. We got computers shipped to our homes early this week and managers are clearly taking this much more seriously now, and are flexible with times if we need to go shopping etc.
  • BBC - For British public, BBC News are constantly reporting on the virus and tackling fake news stories. Currently, staff are scrambling to put together content for the public, including school lessons on TV and podcasts, cooking advice, exercise lessons for older people, TV religious services, theatre shows and putting more old shows on iPlayer.

    All employees who can are working from home. Staff who need to be in office must work two desks apart. Free remote GP service and free counselling and advice service for all staff. Staff in at-risk category who can't work from home in their job and can't do an alternative job at home are given paid leave that's not recorded as sick pay.

  • The disney store - Stores shut and paid normal salary, regular check ups (e.g phone calls and emails) to ensure employees are okay
  • typo - Shut all stores with full pay for employees
  • Vodafone - Everyone who is able can work from home. Added protections for key workers and shop staff (telecommunications is on the critical industry list). Built extra laptops / kit so that 1500 more people can work from home. No redundancies, full pay for anyone self-isolating, amazing flexibility for staff overall.
  • Marks and Spencer - Paid vulnerable and 14 day self-isolating employees to be at home. Allowed employees living with vulnerable people to work flex working pattern or work from another location. Head Office and Store Support Staff allowed to work from home.
  • Macmillan Cancer Support - All staff asked to home work where possible ahead of the PM's announcement. Where not possible, more laptops being shipped around the country to staff and a system to remotely access or network is being built. Vulnerable staff or those living with someone vulnerable have been placed on leave for their safety (full pay). Anyone who cannot work or needs to reduce their hours to due to childcare responsibilities receives full pay. Anyone ill due to coronavirus receives full pay. No start dates cancelled for new starters; any new starters who can't work due to office closures recieve the pay they would have otherwise had.
  • LGC - By 16/03 had arranged work from home for office staff and started arranging shift changes for lab + warehouse staff to allow social distancing. (Cannot shut down fully as involved in supply chain for essential services including COVID response.) Extended emergency and sick pay allowance for any COVID-related absences (including caring responsibilities), also allowing extra holiday allowance rollover for next year if staff can't take planned time off.
  • TGI Fridays - All employees paid 80% of wages from government and remaining 20% from TGI's till end of May. Will be reviewed then. Amount will be based on average for previous 12 weeks shift patterns.
  • University of Cambridge - Closure with assurance of continuous pay to all temp staff including zero hours contracts
  • TIGI Hair Care - Excellent
  • TGI fridays - Guaranteed average weekly pay to all employees until the end of May
  • Unilever - All office based staff work from home. Only skeleton staff work in factory, laboratory and supply line (anyone entering sites will have temperature taken and physical examination). Those that have any symptoms will get paid full sick pay to isolate. NO JOBS LOST!!!!
  • Barclays - Staff working from home where possible, paid leave for those unable to work from home/with dependents who make it impossible to work. Support with childcare costs for key workers in branches/call centre.
  • Timpsons - Paying all staff while closed.
  • PwC - Constant communication from all levels, including the most senior partners. Daily updates responding to most recent government advice, including huge support on working from home and supporting employees with children after closure of schools etc.
  • Timpsons - All staff on full pay
  • National Trust - Update: Sheet states "have opened all parks for free" have now closed all parks, gardens and many rural/coastal car parks. Maybe just remove this sentence or change to "Have closed all properties, parks, and many car parks"
  • Timpsons - Closed shops employees on full pay
  • Lloyds Bank - Full pay for any time off sick, even if it's non coronavirus related (inlcuding contractors).
  • Spotify - Allowing all employees globally to WFH and expense any additional equipment needed (e.g. desk chairs, monitors etc). Paying hourly and contracted staff (e.g. cleaners, caterers etc) full pay.
  • Birmingham City University - Staff working from home, majority of buildings closed, library open to students on a self service basis. Teaching being delivered online until the end of the semester. Staff who are sick receive full pay in line with length of service, will not need to provide sick note and it will not be formally recorded. Staff currently on probation to receive enhanced sick pay provision of 1 month full pay and one month half pay (over SSP).
  • Tesco - Paid sick leave and bonus
  • Fatface - Closed all stores in the UK and US, daily communication with employees through managers
  • Improbable Worlds Limited - WFH for at risk over 3 weeks ago. All UK and US office WFH as of 2 weeks ago. Amazing support from IT and HR. Weekly updates video video chat with CEO. Full support provided.
  • https://www.leithspirits.com/ - suspended spirit production and are making high strength hand sanitiser for those in need in our local community.
  • B And Q - Paying vulnerable people and those self isolating but remaining open and some stores are very busy
  • National Trust - Good
  • Companies House - Work from home and paid
  • H&M - All stores are closed for a minimum of two weeks with all staff receiving full pay
  • Auscript Limited - Allowing working from home
  • University of Manchester - All non essential staff working from home on full pay
  • Superdrug/savers - Full company sick pay to isolation /vulnerable workers Backdated to 16th March. Added to key worker list Relocation offered if store closure full contractual pay if unable to relocate
  • Whetherspoons - (First of all, I ticked “good” for the employee support question, but in truth I have no idea about that, but it’s a required answer so I had to select something) What I wanted to update about the existing entry for Whetherspoons is that it’s actually not open in Oban and has been closed as of Saturday 21/3.
  • Fred Perry - All stores closed on 18/03/2020 - all employees of the brand are receiving full pay, people on 0 hour contracts are getting paid the hours they'd normally work
  • Uniqlo - In response to the ongoing outbreak of Coronavirus (COVID-19), all UK-based UNIQLO stores will be closed from March 21st until further notice.
  • Lings Cars - Home on full wages before the government announced help
  • Oliver Bonas - Enhanced sick pay. Stores closed. NHS/Blue Light discount online.
  • Fujitsu - All staff WFH since two weeks ago
  • Lush - Just wanted to correct the message as lush U.K&I closed all of its stores on Saturday. Spent the day Saturday donating all our soap to vulnerable groups
  • Manchester Metropolitan University - Previous submission said the library is open - it isn't! It shut with the rest of the buildings last week. A very small part of their office buildings are still open for staff who can't work from home, but everyone else is being asked to work from home and is being paid as normal.
  • Booking.com - All WFH, no reduction in pay, full paid sick from day 1 without medical note, paid for headspace for all employees
  • The Open University - Most staff now working from home and, if not possible, options are being explored to move those roles to be done remotely or with sufficient provision in place (i.e. social distancing) if they have to come to Campus. Additionally, 20 days additional contingency leave have been approved for special circumstances and anyone having to self-isolate or take sick leave with symptoms does not get affected in their Bradford score. Sufficient support available and information is always shared via various channels.
  • The White Company - 3 weeks full pay, 1 week extra holiday pay! Support from mangers for those who wanted to self isolate before shops were closed, paid leave of absence.
  • SAGE UK - Sage have sent all UK employees to work from home straight away to ensure our safety and income. They provide daily email updates for staff from the Managing Director (Sabby Gill) and are very supportive to any workers with dependants, offering flexible hours and paid leave. They also provided a working from home allowance of £12.50 per week for any extra costs incurred by working from home. They are making sure everyone is comfortable working from home and ensuring no one is isolated by providing any resources they can.
  • Natoora - Good. Natoora normally is a fine foods B2B supplier to the London, Paris and New York restaurant scene. Given the closure of restaurants in these areas Natoora have fast tracked the release of the B2C delivery app to general public in the cities they serve. They are using there network of drivers to deliver goods, keeping extra stock in their physical shops (only allowing 3 customers in at a time) and have helped restaurants become mini groceries also selling there goods, easing supply chain issues that are being felt by supermarkets.
  • Pandora - 8 weeks paid leave
  • Shoosmiths - Fully supporting the government strategy and enabling workers to work from home
  • Nando’s - Two weeks of full pay (contracted hours) then 80% of contracted wages. Closed all restaurants completely, also donated a lot of free food to NHS workers and staff.
  • mySociety - Full support for parents who need to take time off while the schools are shut with no penalty to wages
  • Charlotte Cornelius Ltd - Giving all employees the chance to WFH or Self Isolate as they personally elect, doing all meetings virtually even though its a retail business! Owner stayed away from the business on return from a trip to self Isolate.
  • Pret - They've secured full pay for full contracted hours (was reduced but now back up to full hours) and have offered food to staff and charities
  • Butternut Box - Allowed employees to WFH before gov intervention on full pay. No limit on sick pay. Financial and employment support for freelancers.
  • TK Maxx - Full pay to staff (only guaranteed 2 weeks from closure on 19/03) during store closures and donated all food to local food banks, charities and NHS sites before closure. No information about pay after 02/04
  • Anglian Water - Full pay for employees self isolating, full pay for those going sick. All face to face meetings cancelled. Employee assistance line for mental health support.
  • Fat face - Stores shut by end of 22nd march
  • Russell and Bromley Ltd - Closed stores from Thursday 20th of March and paying all staff full pay until at least 14th of April
  • Kurt Geiger - All stores closed, CEO’s salary suspended during closure, all workers on full pay, joined up with Age UK to encourage its workers to volunteer help to the elderly during the crisis, store managers given, offered 50% off its products to NHS workers for 12 months and free vouchers distributed in hospitals
  • The Grand Hotel Brighton - Hotel closed, all workers on full pay, bedrooms offered to NHS free of charge, refunds or postponement of bookings offered to customers
  • The Prince's Trust (UK) - All staff WFH and paid in full, sick pay in place for all staff (no matter length of service), Youth Relief Fund in place and remote/online support available for all young people. All staff supported incredibly well.
  • Co-op - Given £20 food vouchers for every of closure week Co-op Academies are closed for students who will miss their free school meals. This is per student, not per family.
  • Cancer Research UK - (Head office) Everyone was given the option early on to work from home if they wanted, followed by closure of all offices and shops. They've been really communicative and supportive, with regular comms from the CEO and various Directors. We are allowed to purchase equipment to help WFH, which we can claim back as long as it is then returned to CRUK once this is all over. They've allowed extra A/L to be carried over into the new financial year too.
  • University of Salford - Staff are still being paid, even part time hourly paid academics will receive pay for what they would have been timetabled for. Travel loans for season tickets won't be taken from paychecks while we're on lockdown (as long as they're returned), they're doing what they can to get as many people working from home as possible while still being able to support students as much as they can. More library resources added online while library is closed so students can still engage with non-physical assessments even though deadlines suspended.
  • Timpsons - Closed services, paying staff full pay, has made car parking available to NHS staff, positive messaging to staff
  • No7 - All no7 staff were yesterday given the option to be off work for 12 weeks (before the lockdown announcement) at full pay. At their decision, they could be redeployed to another area of the store remaining on their existing pay and benefits.
  • Boots - Anyone classed as high risk have 12 weeks off at full pay regardless of length of service or entitlement so far. If you self isolate, you will receive 2 weeks full pay, again regardless of length or service and entitlement. Colleagues have been fully provided with hand sanitiser and ppe equipment if needed. Social distancing guidelines are provided for managers to follow in store and for vulnerable staff who are still working. Stores are being fully supported if they need to close for an hour at lunchtimes, so pharmacists and dispensers can take a proper break without interruptions.
  • Paperchase - Although the resposnse was late they have now closed all stores and are paying everyone their contracted hours + overtime for feb, contracted hours + overtime already worked for march and are currently waiting on updates from government for 80% pay thing.
  • McDonalds - Originally only allowed custom from drive thru and delivery. Now fully closed Announced before lockdown.
  • University of the West of England - All non essential staff working from home on full pay
  • Vodafone - As well as building the laptops as previously stated on the list, they gave 200+ of them to Italy to ensure their staff were able to work from home. They also conduct daily wellbeing calls for employees to make sure we're all ok. They have also announced that anyone who needs to go into an office is not to take public transport and that they will pay for taxis for the employee. Also very flexible when it comes to working times and understanding. I honestly can't tell you how amazing they've been
  • University of the West of England - All non essential staff working from home on full pay
  • Bunge - Work from home . All our as per. Good communication throughout
  • Ministry of Defence - Ministry of Defence civilian employees (are one of the few Civil Servants on key-worker list) are WFH or sharing duties in military establishments; only if they can effectively socially distance in the work environment. IE, kitchens, break-out areas are all off limits/closed. Work at your own desk, bring in your own flask, eat at your desk. No group meetings except by using remote working apps, Skype etc. Employees will continue to be paid normally, whether sick or not. If sick, it should be logged in to the HMRS system as normal. Some MoD civilians are required to work alongside the military (as in all Operational deployments) they will adopt the same military procedures and use the same PPE if required to do so. Since 2010, there is no paid overtime, only TOIL.
  • Vue Cinemas - I was proactively approached by the manager of my cinema to ask if, as an at-risk individual, I would be self-isolating - there was no pressure either way, and I wasn't given any hassle for saying that I would like to self-isolate.
  • Fullers - Stopped payment of all commercial rents for its tenanted pubs
  • Tenpin - Paying average earned wage over the past 3 months for the foreseeable future (employees are only on 4 hour contracts)
  • British Psychological Society - Satisfied and protected. Working from home until the end of May. All staff provided with phones and laptops with regular manager Zoom contact hours.
  • The University of York - "I want to reassure you that we understand the additional responsibilities that many of you now have. Do whatever you need to do to support your household; do the work you can, when you can" - Vice-Chancellor email to staff. Paying staff including casual staff who have been booked to do work and have been told to isolate.
  • TK Maxx - Full pay to staff (only guaranteed 2 weeks from closure on 19/03) during store closures. Staff donated all food to local food banks, charities and NHS sites before closure. No information about pay after 02/04
  • Sumo Digital - All or vast majority of employees working from home since 18th March
  • British Heart Foundation - Closed the stores and offices before government advice with all retail colleagues on full pay. Only a minimal team in offices, who are now all at home.
  • Cineworld - Update for form: Employees who have worked there less than 3 years all made redundant with limited pay originally. This was several days before government assistance confirmed. Redundancies have been put on hold while the company liaises with the government to find out what their cover would be.
  • Chicago Mercantile Exchange - Many of the Asia offices have been WFH for the last few months, and all other offices globally have been mandatory WFH since last Tuesday, and will be well into April. Meetings are being done via webex/slack with little to no disruption. We are also getting updates (at about daily rate) on whether there have been known cases in the other offices in our buildings.
  • Hillier Garden Centre - Staff from cafes were moved to garden centre when cafes had to shut, and same hours were guaranteed. Once full closure announced, staff now off at full pay for foreseeable.
  • Vauxhall Motors/Opel - Factory closed from 17th March until at least 30th March. Full pay for all employees.
  • Lloyds Banking Group - To add to the person who already submitted for Lloyd's Bank. This is for the whole of Lloyd's Banking Group. Full pay for people who are sick and it is not classed as sick pay but as emergency leave, even if you dont have the virus. This means your sick record is not impacted. Colleagues sent to work from home where possible with DSE equipment being sent out as required. Branches now reducing hours to protect colleague. IT rollout underway to enable call centre staff to work from home if possible. People can work hours around childcare. Mental Health support from Line Managers. Colleagues encouraged exercise and rest.
  • SAS - Not sure
  • Example - Community Impacts
  • Work.life - Staff allowed to work from home to avoid contagion risk
  • Ultima business solutions - Closed offices quickly and provided support and facilities for all employees at least a week before full lockdown by the government.
  • Carlton Bingo - Closed their stores. Have promised full contract hours for next two pay cycles. And asked if it was ok to apply for the support grant from the staff. Continued communication almost daily.
  • Moonpig - Allowing staff to continue to work. Financially supporting them working from home. Daily updates from senior management.
  • Together Money - Working from home for all colleagues but a couple of business critical ones who it is essential for them to be in the office. An extensive, detailed FAQs regarding Coronavirus and incredible support for colleagues adapting to working remotely. The reaction wasn’t at all last minute and they have been transparent with employees throughout. I’m proud to work for Together.
  • Messika - Closed all offices and all stores including ahead of the governments' order to protect their employees worldwide. Committed to pay everyone in full until the activity starts again.
  • BrewDog - The info in the spreadsheet is slightly wrong - they're not reducing beer production, they're using vodka that they're unable to use/sell and giving it away for free to people in need. The first batch went to the intense care units at Aberdeen hospital. They are also using their fleet of vans to deliver school lunches to families in isolation at home that need them
  • Tate Galleries - Very supportive, have given everyone the option to take 3 weeks off as paid leave (on top of normal annual leave) for our wellbeing while the galleries are shut and there is less to do for a lot of staff, organised for all staff to work from home very promptly, have been sending an email a day from the director and COO with thanks, updates and wishing us well
  • Saunders Scott Ltd - All employees are happy - Director has supported everyone working from home, excellent support and ongoing updates
  • Atos - Employees working for the BBC Service Desk are allowed to work from home
  • Authors' Licensing and Collecting Society - All employees WFH, paying out money to members and funding authors emergency fund
  • Banquet Records - Positive. Giving options to work at home before the lockdown. Took social distancing seriously weeks before other businesses
  • TK Maxx - Is going ahead with planned pay rises in April, reassured we're getting full pay
  • Frontier Developments - Staff were being sent to work from home well before lockdown. The staff are all being given full pay (even during time they can't work) and all resources and support needed.
  • Scoodle - Scoodle has paid staff early and given its head of product time out from developing its app to build TrackTogether, a questionnaire to track the spread of coronavirus
  • Pret - Will continue to pay all UK employees 100% of normal hours and pay, reversing previously proposed reduction.
  • Twig Education - Already had good WFH capabilities, but staff were encouraged to start working from home one week before lockdown. Regularly checking staff welfare and providing essential equipment. Being extremely understanding about need for adjusted schedules for those with care responsibilities. And made their education programmes free for all to access during the crisis.
  • The National Archives - Building closed, everyone ordered to WFH, we are still being paid, and they're making their catalogue available to the public for free
  • Bastows Ltd - Closed all construction sites 24/3 and all staff are receiving full pay. WhatsApp group established for communications across the company, training and tasks being allocated to keep people occupied and Directors and managers are available 24/7 for staff.
  • H&T Pawnbrokers - Majority of contact centre staff WFH from 20/03. Contact centres closed 23/03, those unable to WFH receiving full pay for March & April, assuming 80% May onwards if this is still going on. All stores closed 24/03.
  • Whittard of Chelsea - All employees have been sent home as of 22nd of March, and HR has guaranteed pay in full for their contracted hours until May 2020. Currently sending out training documents and organising staff discount for online purchases (normally only allowed for in-store purchases)
  • Electrocomponents - RS Components, OkDo, Monition, Allied Electronics - Transition to home working for majority of office-based staff. Changes to operational working practices to support the government legislation. Wellbeing site set-up to support individuals and teams. Collaboration tools in place. Encouraging teams to keep in touch with one-another. Regular leadership team updates to the team which helps teams feel included. Very honest senior leadership team who are supporting our leaders.
  • Wilko - Staff will receive full pay during two weeks isolation if they have to do it.
  • Softcat plc - Early notification to allow to work from home with phased relocation over 2 weeks. Full pay honored for every employee including dedicated office staff (cleaners, reception canteen etc.). Any justified emergency expense to cover staff requirements honored.

    Full commitment to roll out laptops for all employees in all countries, with a dedicated testing exercise to ensure remote access to web services and remote desktops was stable. All equipment required by staff at home has been offered, with the ability to buy any additional IT kit through Softcat's ecommerce site, at no expense to staff.

    Regular contact and daily emails sent out by C-lvels and directors with daily updates for all staff. Additional mental health contact and sessions being provided by Mental Health Awareness team. Additional training provided by repsective teams for Microsoft products and how to remian productive when working from home.

  • Nokia - All employees to work from home unless absolutely critical - fully flexible working arrangements authorised for all personel. Sick pay increased (in EU countries) for those affected with virus. Global fund for CoronaVirus research and help created. Active programmes for helping in the community (when safe for employees). Home networking equipment provided if required to employees.
  • Allbirds - Offered 2000 free pairs of trainers to NHS staff, and made available functionality for customers to donate shoes to healthcare workers. Also closed all stores in US and UK from 15th March (much earlier than most) while offering full pay and benefits.
  • Diageo plc - Focus on health and wellbeing of employees as priority, flexibility and concern to make it work for people, timely information (including from expert 3rd party provider) over a long period of time, proactive instructions to work from home sooner than governments encouraged this and great systems to work effectively, support with getting IT equipment home, support in terms of varying working practices and emergency leave to deal with caring responsibilities where support has been reduced by lockdown. Also various initiatives like support for bartenders in various markets and donating alcohol and ensuring hand sanitiser made
  • Ipsos Mori - Full time employee interviewers have been offered furlough at 80% pay for 9 weeks. Even some who were scheduled to leave just before the crisis have been offered retention for 9 weeks. Unfortunately this doesn't seem to extend to the large number of interviewers on zero-hours contracts.
  • Sam's Chicken - Free meals for NHS workers
  • groupM - All staff working from home as of 17/03 across different groupM companies, very supportive for parents with children at home with flexible and reduced working to accommodate. Full paid sick pay with no issue.
  • HiveHR - Employees were advised to work from home or take sick immediately if symptoms started showing (with full pay). All started working remotely as a test which carried on when gov announced official position on not travelling etc
  • CGI - Work from home for as many staff as possible, supports the isolation and those who are currently self-isolating, full sick pay up to 6 months, company really cares about the wellbeing of staff.
  • Naomi House - Closed shops before told to, furloughed staff on full pay with charity making up any difference
  • Kingdom Houses EA London LTD - Full pay guaranteed including full sick pay (upgraded from SSP) - this was all before the 80% Furlough announcements
  • Kingfisher plc - Headoffice staff all sent to work from home, most of them before uk gov demanded it.
  • Teleperformance - Where equipment is available and customer security isn't too compromised, they're sending staff home with computers and laptops to work. Beginning with the most vulnerable to COVID-19. Cancelled most training until they've removed the most vulnerable workers.
  • Liberty Specialty Markets - Very good - constant communication from senior management, all employees to work from home, able to buy and reimburse company for any additional equipment, no current suggestion of redundancies and company covering sick leave. Lots of support for line managers including e-learning to assist with the situation.
  • Staffordshire University - Huge support for staff and students. Work from home started early. Have ran extensive number of workshops and training for staff to transition to remote teaching. Part time staff continue to be paid, with extra hours added to some to help support. No questioning of self-isolation in early period. Students given 2-4 week extensions, access to software and compuers where possible to take home. Season train fares of staff reimbursed, parking reimburded, student halls reimbursed. Vice Chancellor made a faux-pas post on twitter, but apologised soon after, students gave them a good kicking. Pretty proud tbh.
  • Environment Agency UK - Vast majority of staff are WFH. Reduced hours permitted to accommodate child-care (currently at full pay). Regular communications from top tier management down.

Bad

  • Brittania Hotels - Workers sacked on the spot and asked to leave accomodation immediately
  • Wilko - They've removed sick pay for staff.
  • Pret a Manger - Cutting staff hours and wages
  • InVentry Ltd - Poor for COVIR-19 - SSP only and staff still attending offices
  • Britannia Hotels Ltd - No support. Sacked from their job and evicted from their accommodation at the hotel they work at.
  • Frasers - SSP for self isolation, full pay if you are tested positive for covid19 but there’s no testing taking place.
  • Cygnet Healthcare - Sick pay limited to 7 days but requiring 14 days leave to be taken.
  • Heriot-Watt University - Kept Edinburgh library open until Friday 20th March, endangering staff and students
  • Wetherspoons - Pubs remaining open increasing the risk of transmission. Criticising official government social distancing guidance also increasing the risk of transmission. Money before public duty and lives.
  • Cineworld/Picturehouse - Fired many Front of House Staff on Zero Hour Contracts with no notice. Many found out by social media.
  • Red Bus Cartridges - Selling 6x30ml of Hand sanitizer for £28.99 on 19/03, now reduced to £24.99. Taking advantage of customers.
  • Card Factory - All overtime is cancelled and shop staff are being warned to expect 25% reductions in contracted hours (all are on part-time contracts). Blatant attempt to lower wage bill before being forced to continue paying staff during a lockdown!
  • Giraffe - Closed and staff told need to use annual leave if want pay, otherwise no pay
  • Better UK - The facilities are still open and staff still have to go to work - therefore making it impossible to follow the government's advice on social distancing and avoiding all non essential contact. Furthermore, Better also emailed gym members to encourage gym and pool use to stay active during the pandemic. They have reduced classes by 50% - unclear if they are still paying instructors whose hours have been cut.
  • Wetherspoons - The Wetherspoons boss Tim Martin has vowed to keep his 867 UK pubs open as long as possible during the coronavirus crisis and defended his right to issue public pronouncements on the best way to contain the outbreak.

    Speaking on Friday, Martin denied that weighing in on pandemic containment and keeping the chain’s pubs open was irresponsible- HOW CAN HE DO THIS??? ITS SO DANGEROUS!!

  • Barclays Bank - I had to go off to care for my stage 4 cancer suffering father and they have removed my salary and given me a disciplinary for this.
  • Paperchase - All stores remaining open, meaning staff can't social distance. Staff will only receive SSP if told to self isolate by a doctor. Anyone off work to care for a dependent will go unpaid. High risk employees may come to work unless pregnant.
  • Foxtons - Demanded access to property in which somebody with COVID-19 was self-isolating, putting both staff and prospective tenant at risk.
  • Specsavers - Asking staff to volunteer for unpaid leave, temp lay off, reduction in hours or use annual leave. If no volunteers then threats of terminations/redundancy. Some staff have already been laid off.
  • Sunseeker - Staff laid off and others reduced to half pay.
  • Aviva - Full sick pay and employees who work from home to take care of kids will be paid, but majority of staff are still required to attend the office (open plan, >2000 employees) every day because the VPN won't support all of them until end of next week or later
  • Moda in Pelle - Everyone apart from management has been laid off with zero notice for 4+ weeks (time is unknown). We are getting zero support or pay even though they released a statement days before saying we would be supported fully. They have increased the returns policy to create more online orders which means more trouble in stores.
  • BBC - Ended contracts for all freelance production staff with one weeks pay.
  • Picturehouse and Cineworld - All have had their contracts terminated
  • Greggs - Good - paying for those who self isolate Bad- store remain open although only takeout option -still taking cash
  • Greggs - Good - paying for those who self isolate Bad- store remain open although only takeout option -still taking cash
  • Oliver Bonas - Update: they've let go of all new employees
  • Barclays - Encouraging staff to work when sick, and threatening those who need to self isolate by saying it counts towards their sickness record and therefore could lead to them being sacked
  • Select Fashion - They made redundant 100's of employees yesterday that had worked for the for less than two years. Rejuced managers to 4 days per week. While most other nonessential retail stores are closing the are trying there best to keep theirs open but at what risk to their staff.
  • B&M Bargains - No paid sick leave, even for workers at highest risk unless can present sick note, which would saturate an already saturated NHS. Even then its only SSP given.
  • Paragon Pubs (Staffordshire, Shropshire) - Laid off c. 500 staff
  • Steelite ceramics - Cut hours and made redundancies
  • Greggs - Are refusing to shut their shops
  • Eden mill - Staff made redundant via email
  • Easyjet - Change in working conditions, forced 3 months unpaid leave
  • END Clothing - They have refused to let office based staff work from home although it is completely feasible. This includes high risk/vulnerable people. Staff have been told they must come into the office or stop getting paid.

    They’ve told staff they will all get SSP rather than their contracted sick pay or they can take unpaid leave. Unpaid leave for dependents, too.

    The company makes millions a week, has a staff of 650, and is being cavalier with the lives of its employees.

  • Peacocks - Firing staff after not making target for only three days in, no holiday/redundancy pay just told don't come in. Told anyone under five years contract is not safe. No sick pay. Refusal to allow office staff to work from home. Not allowed to wear gloves even though dealing with money all day. Threat of being fired if can't make it into work.
  • Peacocks - No support what so ever, failure to show up threatened with losing your job.
  • Costa - Provided 0 information for staff, no reassurance, no extra measures to keep them safe such, no sanitizer available, no proper guidance for staff on hand hygiene and no plan in place for jobs. Staff have been told if they lose customers they'll just reduce hours.
  • Aramark - Sent staff home on 2 weeks forced holiday that they have to repay with extra days worked
  • Easyjet - EasyJet staff may no longer be given food on shifts Easyjet will go ahead with a £174 million dividend payout to shareholders despite appealing for taxpayer support.
  • CPG Logistics - Asking employees to work overtime completely unpaid for a few hours before clocking in. We were also asked to work weekends unpaid but in return anyone who is doing it is offered one extra day of holiday despite being told we may not have jobs much longer. Someone was jokingly told that they are selfish for refusing to work for free at the weekend by a foreman- "don't you want a job to come back to at the end of all this?"
  • Starbucks - Putting staff at risk. Open toilets. Ques in shop. Forced to work. Other staff members know to have family members with Coronavirus. Yet no isolation.
  • Starbucks - Pressure to work despite risks. Toilets open to public and cleaning by staff. Ques in store. Cash used.
  • Picturehouse Cinemas and Cineworld - https://twitter.com/search?q=picturehouse&src=typed_query

    Supportive, but no organised response yet

  • Slimming World - One month guaranteed pay for employees, temp staff immediately let go.

    Self employed staff given half pay for three weeks.

  • Coventry University - Workers are still not allowed to work from home, even if in the high risk category. No measures being put in place in the library, business as usual. Employees facing disciplinary action if they choose to self isolate.
  • Hotel Du Vin - 20/03/2020 Staff handed letters informing of immediate lay off / short time working for the next 4 weeks, with a further review then. Zero hour contracts - reduction in hours or no hours. Normal Salaried staff - 50% reduction in working hours, and therefore 50% pay. This avoids redundancy pay which is payable on temporary lay offs of 4 week's or more. Heads of Departments (HoDs) - 20% reduction in pay and hours with exception of some Sales HoDs who are 50%.
  • Space NK - Sent emails to head office staff asking them to volunteer in stores. Stores remained open until the 20th March and staff were worried about risking their health by coming in to work.
  • Peacocks - No support cosing to make staff redundant to save on costs not ckosing
  • wincanton plc (for B&Q, branston site) - some, up to the minimum. the management team are working from home. on the shop floor level it’s possible to argue yourself into isolation on meeting government criteria if you have the required knowledge and will. some extra door handle cleaning occurring. limited contact across different shifts but not on same shift. extremely limited sanitiser, MHE remains mostly uncleaned as do scanners, radios, desks and computers. biometric clock system being used by 200+ staff members without sanitation. pens being shared. staff largely unconcerned and uninformed. disaster waiting to happen.
  • Arcadia Group: Topshop, Burton, Dorothy Perkins, Miss Selfridge and Wallis - Topshop closes its 300 UK stores as furious employees claim they were laid off one hour before the Government unveiled its coronavirus job retention plan
  • Edinburgh Woollen Mill - Terminated all staff with under 2 years service
  • Boohoo - Just wanted to add that they’re still making photographers, models and stylists etc. to come to work in the coming weeks. I work in the retouching department and we were retouching face masks the other day which I assume they’re going to start selling on site.
  • G1 Group - Fired a number of employees to save money, no sick pay, immediate termination
  • Next - All stores still open as they class themselves as an "essential"

    Still holding their mid season sale in store

  • Sports Direct / House of Fraser - 0, sports direct and HoF have laid off 0 hour contracts today. No news, updates or support for staff.
  • Reiss - Friend employed by them been fired to avoid paying out during coronovirus
  • Pho restaurant - Fired people (zero hour contracts), staff discovered in social media. Email send at 22:00 saying we lost the jobs (social Media was live at 16:00)
  • Wallis - Closed stores on the 20 th, laid everyone off, promised to pay us till 4th April at the time of writing, communication has been poor, management support is non existing. Warned everyone to keep what we've heard off of social media. No support financial or other wise
  • Haart Estate Agents - "Amanda Haynes, a senior sales negotiator at Haart estate agents in Camberwell in London, claims she was given two-minutes notice for a conference call in which she was told her contract was to be cancelled immediately."
  • BSRIA Ltd - Offices remain open. Aren't telling workers to work from home if possible. No pay if caring for a relative. People who are sick are asked to work from home
  • Lycamobile - Lycamobile has over 500 employees based in an office in Canary Wharf in London. They have no remote working policy and as of 21st March they have not allowed any of their employees to follow government advice and work from home. They claim all roles can only be done in the office however the majority of employees have laptops and mobiles and are able to conduct their duties remotely. The reason that employees are still going into the office is because Lyca only pays 3 days sick leave per annum, anything more than this and you don’t get paid. During the course of the virus outbreak there have been a number of cases of employees displaying symptoms of the virus, instead of sending these employees home, Lycamobile moved them to a different floor in their building away from the main office....they were still happy for them to come to work though and share communal zones. The only thing Lyca has done for its employees during this outbreak is to offer free parking If an employee doesn’t want to use public transport. They are expecting all employees to turn up for work on Monday. A number of employees have submitted requests for Home working but these have either been ignored or refused.
  • Specsavers - No sick pay. ‘Offering’ government 80% pay only and keeping stores open. Making staff encourage as many customers into the business as possible.
  • Cineworld/PictureHouse - Reportedly fired long term staff, kept on staff who haven't been working there 18 months (aren't wntitled to sick pay.
  • Roy's of Wroxham - None - work as normal as sales are booming. Staff concerns are ignored. The checkouts are 'the safest place you can be'.
  • Waterstones - Keeping stores open and making no efforts to protect employees from infection.
  • Costa - First appeared good; promised average pay over 3 months for workers if stores close. But are refusing to close stores and instead are hugely reducing hours, & therefore hugely cutting pay.
  • Reed Recruitment - Redundancies for central support functions
  • Be Wiser Insurance - Employees encouraged to use annual leave if needing to isolate, else absence goes towards sickness levels which can result in disciplinary actions
  • Travis Perkins - Not paying staff if they go into self isolation
  • The Edinburgh Woollen Mill - Made all staff with under 2 years service redundant without pay or consultation
  • Mitie - Very bad. Complete lack of guidance. Half hearted message that non essential staff should work at home. Senior leadership not demonstrating social distancing and rewarding non essential people who come to work. No guidance on sick pay.
  • BSRIA Limited - Forcing non-essential employees who could easily work from home to come in to the office.
  • Bristol University - Refusing to guarantee short term contracts beyond April, telling temporary staff to prepare for unemployment as they move to "safeguard revenue streams". Priorities = student satisfaction, preparedness for new students, and REF submission. Temporary staff: Expendable.
  • Travis Perkins (specifically Toolstation, but everything under that umbrella) - Limited use of ppe and cleaning but no extra provisions made for short staffed shops, no extra pay for those in shops (but all head office workers working from home), letter written to govt claiming to be an “essential service” in the event of lockdown so people can carry doing diy jobs in their homes, I guess, but none of the store based employees have been asked about how comfortable they are continuing working during a global pandemic in small stores full of customers
  • Curry’s PC world - Close the shops ! Reduce their chances of infection and death for families
  • Pizza Express - Employee lay-offs without pay
  • HSS Hire - They have been giving out laptops to their office workers for weeks for when the time comes to stay at home. However they are pretty much business as usual as you'll see from their Twitter they have to work one week at home one week at the office, any time off is used from holiday. Although we had a family member isolated in hospital and tested for Corona he was told to go to work instead of self isolating. Luckily she tested negative but if she hadn't he could have been spreading it to hundreds of staff it's disgusting profit before people.
  • Inflatanation inflatable theme parks - Sending out emails for 50% on the 19th march for the rest of March putting public and staff at risk and ignoring social distancing advice
  • Debenhams - Nothing, refusing to close and expecting staff to still come in
  • Primark - Gloves were not provided by the company, our store manager bought them for us out of her own pocket. Failure to tell us if the stores will close and when (so now we can’t make plans to find another job), if they do close we will only be paid for 2 weeks, after those 2 weeks they will decide what to do with us. Those with children are allowed a week off work but then must return or use their holidays, or ask to have shift patterns rearranged. Staff are being sent home because the stores are so quiet. A positive is that if you are self isolating you will be paid for 2 weeks, and not have to wait for the 3 day grace period for payment to kick in.
  • Waterstones - No hand sanitiser provided, no wipes, no disinfectant, no reduced shop hours, cash still being accepted. We're being told by head office that gloves and masks are not permitted, meanwhile administrative staff have all been sent home for their "safety" —but who gives a fuck about the the frontline staff who are out there filling @Waterstones CEO James Daunt's pockets?
  • Greggs - They have claimed to provide pay for those self isolating for two weeks, but the stores are all open and business as usual, claiming that they are a vital industry when arguably they are selling non essential items. There hasn't been sufficient processes put into place to protect staff, there is no hand sanitiser for customers coming into the shop. Pret announced they are closing their stores so why shouldn't greggs? They are putting employees and customer's at risk as it isn't possible to self isolate or social distance given the circumstances.
  • Inchcape - Workshop/showrooms still open, people allowed to sit and drink tea/coffee. If isolating SSP no pay if taking time off to look after children.
  • HMV - All stores open, only SSP if required to self-isolate. No plans to pay staff more than this if stores do close.
  • Pho Restaurant - Fired all employees without notice, except for a small number of chefs and management staff for takeaway, before the government had announced the 80% staff wages
  • Empire Cinemas - Those employed for 2 years or less sacked (meaning a couple of branches opened for less than 2 years have lost all their staff). Staff paid minimum contracted hours - for most, although working 20-25 per week, are on 4 hour contract so a significant drop in income.
  • Asda - None. No soap, gloves or hand sanitizer have been proved. Some colleagues have bought there own.
  • Dixon’s Carphone - Keeping all stores open as well as making 3000 staff redundant. Telling the media “40% will be kept” but offering full time staff 6-12hour positions.
  • Waterstones - Strong - trending
  • Ryman Stationery - Workers being told to keep the store open for as long as possible despite staff members being off so staff overworked. Self-Isolation is unpaid. Staff also having to travel to cover other stores to avoid them having to close for a day/open less hours. No contactless. Managers are still on our backs about achieving targets. However head office staff are working from home and they have provided hand sanitiser/cleaning products to store workers.
  • Wren Kitchens - Very poor. No support given by HR and head office - told business as usual. No hand sanitiser provided - told to supply our own. SSP only given if we show any symptoms. Encouraged to take unpaid leave or annual leave.
  • Laura Ashley - Only pay you if you can work from home - whilst not allowing anyone outside of manger role to work from home. No SSP or company sick pay if you are self isolating by choice (without symptoms, even if family high risk) or if you are off with children due to school closures.
  • Halfords - Staff are required to work.
  • Arcadia - None - “temporary laid off” only being paid until end of March with is two weeks.
  • Monsoon Accessorize - Stores have been closed but staff have been asked to go back into the clean them
  • Pavers Shoes - Reduced contracted hours by 10% from April and reduced pay. Contracted hours still need to be worked. Only SSP for those off with illnesses. Asked employees to take unpaid leave if they can.
  • Hobbycraft - Dangerous. All employees told to work regardless. No sanitizer left in stores. No social distancing at tills. Pay being withheld from those at risk, told to take unpaid leave, jobs being threatened. Advice via company intranet is contradictory to UK Government \ NHS advice. Their basket spend and daily net profit are up. That it their only concern.
  • The Edinburgh woollen mill - Made many staff choose between a 50% reduction in pay and hours or being made redundant. And got rid of everyone who’d been their for under 2 years.
  • Halfords - Staff expected to work through pandemic currently. Sick pay from day 4 only. Safety equipment in short supply.
  • NG Bailey - Requiring all employees continue to report to work even against government advice that non essential or 'key' workers should WFH. They have the capability to WFH but are refusing staff and threatening unpaid leave even despite the Government allowances put in place. Equally, upon the annoucnement of school closures they threatened parents with unpaid leave to care for their children.
  • The Range - No hand sanitizers provided, we had to buy ours if wanted some shield, no extra cleaning of surfaces as they said on social media,
  • Brook Street Agency - No paid sick leave whilst working in civil service, ssp if able to get note. No pay at all if forced lockdown.
  • RSVP Media Ltd - Bully, manipulation and scaremongering into silence. Company refuses to let us work from home.
  • Halfords Harrogate - Reaction has been "we will give you sanitiser". So far, (2 weeks after being told this), we have seen 0. Also, customers are being told via small A4 signs to stand 2 meters away. That doesnt work. This weekend in Harrogate was worse than Christmas time - customers all over, standing on top of each other.
  • Vertu Motors - SSP for first 3 days, then full salary for no more than 14 calendar days, if needed to self isolate
  • McDonald’s - Promised to stay open as takeaway - 24 hours later announced all stores closed. Staff found out via social media.
  • Audible (Owned by Amazon) - Call center employees for Audible are forced to come in to the London office despite Amazon having the technical capabilities to work from home. Amazon customer service phone agents across the world are now working from home whereas Audible are not. Office space is shared and people travelling in from all over London on public transport. Basically, it is Amazon who have the control over setting up working from home for us rather than Audible. Employees have been told we don't have to come in if we don't want to. But we are zero-hour contract workers so would not see a single penny if we decided not to. They confuse their understanding of wanting to come in and NEEDing to come in to keep a roof over our heads.
  • Gall Ziedler Consultants (UK) [Engineering Consultancy for projects incl HS2] - Poor. Hostility to employees who dare ask. Boss is insulated and remote working but willing to put employees and their families at risk.
  • Halfords - Stores remain open as of Mon 23rd March. Social distancing is made impossible, staff are still carrying out audio and technology fits inside customer cars. Staff actively encouraged to approach customers upon entering to offer a “£15 car check”. Emails to managers celebrating relative sales figures. Staff in many stores no longer have access to PPE and in some cases source their own. Daily updates promised to staff, last update as of today was produced Fri 20th March.
  • JD sports - Made to work In office despite having the facility to WFH
  • No7 - Premium beauty to withdraw from boots but No7 staff to stay. Only just stopped matched made service
  • Ernest Jones - Stores still remain ‘proudly’ open despite selling non essential jewellery and watches. Staff may have two weeks full sick pay only if they show symptoms.
  • PGL - Shameful & selfish, putting staff and guests at risk. The staff were all called into group meetings on Friday afternoon (given they still had children and teachers on breaks right up to Thursday). All 'fixed term' and 'seasonal' workers given less than 24 hours notice to pack up and leave. This led to mass panic (many of the staff are young people) and the worst case of irresponsible behaviour by the Management Team I have seen. Family members and friends were forced to travel to the Isle of Wight (the centre I am specifically writing about) by ferry in order to assist with clearing of rooms and possessions - Management mandated that staff would not be permitted to leave anything behind and return later to collect. Now some of these 'Fixed Term' workers have been employed on rolling contracts by the company for 5+ years, they should have been classified as full time & permanent, but the greed of the PGL management knows that leaving them as fixed term gives them almost zero rights. Putting it into perspective, most are paid minimum wage, with a compulsory deduction for accommodation and meals. The centres are hoping these same young people will re-apply for their own jobs when they are allowed to reopen.
  • Merlin Entertainments - Various 'Seasonal staff' ie, frontline staff (performers, shop staff) that have been contractually employed for less than 2 years have had contracts terminated with immediate effect.
  • GAME - Head office workers with coughs forced to come in. Employees who could work from home not permitted to. Store workers forced to come in. Closed belong centres citing safety of staff but then moved the staff to retail and still forced to come in.
  • Gamestop - Originally listed themselves as an essential business, then shut stores only when absolutely necessary. Refused to shut down such high-contact areas of stores such as tester console units.
  • Fabricland - Nothing. Shops remain open, no direct information for staff.
  • Greggs - They're closing now
  • McDonalds UK - Closed all stores and laid off store staff
  • Taylor Wimpey - Limited. Basic hand hygiene, being asked to keep 2m+ apart.
  • Black Sheep Coffee - Scaled down their workforce to a skeleton crew and placed all other employees on unpaid leave.
  • NCC Group PLC - Everyone sent home to prevent exposure, except consultants still carrying out billable work on client sites. Management guidance is "attend client site unless you have corona virus".
  • The Body Shop - Terminated all fixed term contracts
  • Joules - Laid off limited term employees after government support announced
  • The Hut Group - They handpicked which staff could stay in the office (coincidentally this worked out to be the top 20% of earners) and threatened anyone who tried to work from home. They have woeful customer service and questionable delivery times, which makes them a horrible option for anyone trying to use them as an ecommerce platform.

    FYI - they own MyProtein and lookfantastic (better known by their brands). Also threatened to fire all their hotel staff early on.

  • BT - No updates. Staff on the floor don't know what's going on. Existing entry says good updates from senior leaders that's not the experience in certain sites. No free meals either. No social distancing despite an entry on their internal msg board saying this has been passed to the ops managers. Increased targets due to natural increase in demand from people needing additional broadband due to wfh meaning that staff were achieving targets too easily. They released 2 new broadband speeds with no staff training to fix orders when they go wrong. Not unusual for bt training is very poor at the best of times. No cleaning visible despite promises of deeper cleans, no supplies due to poor planning, people asked to get own supplies. Classed as key workers for all, not necessary.
  • Coral Ladbrokes (GVC) - Contracted hours only for 1 week, no details about further...
  • HCL IBS - If you already have a work supplied laptop stay home and get paid, but we don’t have any more laptops so either take SSP or come to work. Ask a neighbour or friend to look after your child. You are a key worker send your child to school. Living with a vulnerable person isn’t enough you have to be vulnerable yourself.
  • Fraser Group - includes Sports Direct and Evans Cycles - Thirty minutes after Boris Johnson’s announcement tonight of a nationwide shutdown, the staff at Sports Direct and Evans Cycles were emailed by their bosses and told they are essential workers.

    “Bosses at Sports Direct have said all stores will remain open because selling sporting and fitness equipment makes the company a vital asset during a national shutdown.”

  • Evans and sports direct - Not closing despite essential lockdown
  • Keystone MIS - Employees not working from home and still expected to go into offices
  • Whsmith - We are being classed as essential even though we have units that dont sell anything that can be classed as essential buy. All units are being kept open. Staff expected to clean all tills and self service checkouts every hour with disinfectant but no social distancing stickers on floor or any plans to give employees paid time off
  • Laura Ashley - Open customer services after lockdown. No cleaning. Desks 1m apart.
  • Showcase Cinemas - Staff all on zero-hour contracts, which means there is no pay during the time they are closed. Advised to go and look for government assistance.
  • END. Clothing - 24/03/20 UPDATE* END. is still making their staff turn up to work even after Boris' instructions to only travel for ESSENTIAL work. This shows a total disregard for the well-being of employees.
  • & Other Stories - Poor- have closed their store and are only paying staff for 14 days
  • Wetherspoons - Bonuses accrued have been wiped, no pay aside from govt 80% statutory pay, which Tim Martin himself said would be weeks before coming into effect, staff told to go and apply for a job at Tesco instead.
  • The School of Life - The School of Life has kept their shop open and not implemented any social distancing practices nor have they provided any support to their workers who work zero-hour contracts. SOL has also been very apprehensive to have people work from home.
  • The Barbican/City of London Corporation - As coronavirus hit the UK & theatres, galleries & concert venues across the UK began to close, Barbican's customer-facing staff (many casual workers with no formal contract or entitlement to sick pay) began to worry, asking management about what happens in the event of closure, feeling conflicted about advice from government about not going to large gatherings vs requirement to work with large numbers of public, concerns about self-isolating without being entitled to sick pay.

    Afternoon of March 14th: Email from CEO Nick Kenyon addressed to 0 hours casual staff, who expected him to address these fears. Instead, he gave week-old advice on how to wash hands and stated "Fear of catching COVID-19 is not a valid reason to miss work", with no reassurance about job or pay security as all around the sector was shutting its doors.

    Tuesday 17th - Casual workers see on social media that the building is closing, a couple of hours before receiving an email from management.

    In the week since then there has been vague communication saying that pay would be for "shifts on the rota this week" without clarity of how long this will continue - more than 1 week? Past the 3 weeks already assigned by rota? No clarity on whether pay would be full or minimum call time, or of how this will impact staff who haven't been put on the rota but rely week-to-week on picking up shifts from others.

    SOME sporadic reassuring responses from individual line managers to date. Different statements made across different departments (customer experience, box office, retail, bars, art gallery) relating to job security, pay, and how much 0 hour workers are valued by Barbican & City of London.

    Top-level management has taken over a week "deciding" what support their vital team of hundreds of 0 hours casual staff are worthy of (if any at all) through this crisis.

  • H & T Pawnbrokers - Classed as Key workers as in financial sector. Have to take unpaid leave if have childcare problems. Company will not close. Not given any distancing measures, have only been given hand sanitizer, handwash guidelines and told to clean surfaces every half hour. Still have to deal with cash and touch customers jewellery.
  • Machine Mart - All stores still open. They run an online delivery system but refuse to adjust in response to advice for everyone to stay at home where possible. No guidance for staff on how to sell to customers to minimise risk, and no extra measures taken to support any workers in store. Only option for staff is to isolate if they have symptoms for 14 days on SSP.
  • Aviva - Making some employees come into the office as they don't have enough VPN licences to all work from home
  • Regus - Employees still have to go in to work. This is global, including areas such as Italy and Spain. We are told if the offices close then we will get no pay, you have to use your annual leave. We’re not being forced to go to work, but we won’t get anything. Managers are desperately trying to help their teams but no one from above is helping. Clients are also receiving no help or advice, just that it’s their choice not to be in the office and they are still being forced to pay their rent and other services in full. Tone deaf emails and staff keep saying business as usual and we should keep being motivated and upbeat.
  • Designer Exchange Ltd - Retail store open but reduced working hours
  • British Airways - They are not allowing workers to wear gloves or masks, and are forcing employees to be in close proximity to passengers, putting their lives in danger. They are also making it hard for older people and those with pre-existing health conditions to take unpaid leave.
  • Royal Mail - My partner is a postwoman for Royal Mail and all advice has been completely avoided with no company comms at all. Today - 24.03.2020 - They finally issued gloves to staff, prior to this it was business as usual with sorting rooms full of people and sharing vans. There has no comms from anyone aside from an email from the CEO last week saying they were doing all they could. It's ridiculous, my partner is asthmatic which they are aware of and nothing was said, done or communicated whatsoever. They are classed as key workers yet have no PPE until gloves were provided this morning. They are now working on their own, doing a walk per employee. This means work is doubling up as each walk or round was usually split between two people. We have no idea if they are being paid overtime as they are now working more hours. It's lubricous.
  • Gear4music - No working from home, no closing, not contingency plan, 'business as usual' with 300+ individuals despite not being an essential business.
  • BBC - To add to the BBC slot, broadcast support workers are being told they have to go to the office and cannot work from home, if they're scheduled for work they have to go in.
  • Daysoft ltd - Workers worried because there working in a factory with 125 other people ..
  • G4S - None
  • Wetherspoons - Tim Martin released a video telling staff to work elsewhere while the pubs shut as the company wouldn't be paying them unless the government covered 80 percent of the salaries.
  • Lo-Dough - Itsa very small business providing low calorie bread. before the lock down they were doing nothing now they've just advised to keep 2 metres apart and wash our hands. they still open even though its not essential and making us work longer hours (10 instead of 8) told us if profits drop then they will close and not before.
  • Connect distribution - No hand stanilizers and being forced to work in large groups
  • N Brown - Most work from home if able, those in customer and financial services (100+) still have to come into the office in central Manchester to be available for customer phone and online queries.
  • Connect distribution services ltd - Given oven cleaner to prevent spread that's about it
  • Yodel - Support staff(Finance,Hr etc..)given 4 weeks unpaid leave.
  • Millers vanguard - Sending the workforce out 3 to a van, working in places like London and classing staff as key workers even though the work is basically cleaning machinery in bakeries, the running of the bakery is not dependent on how clean the machines are.
  • ADT security - Laid off 20 people in Mancheser office
  • Miller & Carter - Prior to pub/restaurant ban: Gov policy on self-isolation for those visiting Northern Italy was updated 7 days into what would have been 14 day self-isolation period for some staff members, but head office saw "no problem" with them still working because they had already been working the week prior. No concern for their other employees or their patrons who staff members could still pass the virus onto for the following 7 days.
  • BT - No support. Social distancing not in place as of 23/03 in Leeds Plusnet office. Company exploiting key worker status to keep non essential staff in the call centres.
  • Debenhams - No reaction, are refusing to contact their employees to assure them they will be paid. Also rumoured to be using this opportunity to close a bunch of stores permanently and not pay their staff.
  • Domino's - "We appreciate all your hard work and would like to offer every member of staff that works a shift a large 2 topping pizza to take home for your family during these difficult times." So this is an "upgrade" to the usual allowance of a personal pizza with one topping per day. Total upgrade value is £2. £2 per day to put yourself, your family and others at significant risk.
  • Sherwin-Williams - Office workers have to work remotely. Production and research staff have to come onto site and work. Shifts have been set up so that interaction between employees is reduced. Staff are still being made to take full shifts even when their work is not business critical which puts them at risk needlessly. The company refuses to let people take paid leave and refuses to use the government's 80% of pay scheme. Instead employees have to take unpaid leave or use up their holiday to isolate themselves. No arrangements have been made for people with at-risk people at home. They have to come to work, use up their holiday or go without pay. It seems like the company is using the threat of no pay to force people to come to work even when their work is not business critical or related to key sectors. This is putting people in danger so that the company can beat its competitors while they take the safer route of shutting down.
  • JJ FOOD SERVICE - None, all staff are still working, deliver drivers and warehouse staff are understandable. office staff still expected to work. no protection given.
  • Domino's Pizza UK (Franchises and Corporate) - Has positioned itself as an 'Essential business' as a food delivery service. Claims to have put procedures in place to allow social distancing within stores however these are impractical at best and impossible in most stores. Drivers are supposedly required to wash their hands after each delivery but the new suggested store setup does not allow for this. Many workers will be coming to work despite being symptomatic as SSP would not cover bills. No word on use of furloughs for staff. If staff are unhappy with working in conditions they're being given unpaid leave - not even being allowed holiday approved.
  • Sports Direct - Generally poor; profiteering by increasing prices (despite appearing to be for the greater good)
  • Wetherspoons - Generally execrable
  • Johnstone's decorating centres - Stores now closed to public but still open for trade accounts to be able to collect orders from store or have them delivered.
  • Nails inc - The same as Wetherspoons. Cut staff hours down to half what they are contracted due to being quiet, then when the department stores were closed they temporarily laid off all staff without any pay until boris announced the grant which they even had the cheek to debate about taking.
  • Amazon - Lack of distancing, hand sanitiser, disinfecting communal equipment/ areas and lack of PPE.
  • Estée Lauder Companies - Not renewing staff contracts leaving affected employees unemployed with less than 2 weeks notice
  • Stena Line - Removed sick pay and instructed staff to claim SSP.
  • N20 - Offering more work on minimum wage for a job that pays £12 pH directly
  • Liberty Living UK / Unite - Forcing employees to work even if not nominated as Key Workers. Student accommodation is not one of the protected professions but they still want staff in a high risk environment.
  • HHB solicitors - Hours cut and demand employees turn up for work still even though not an essential service.
  • JD Sports Fashion - All the company apart from purchase ledger are working from home or closed due to coronavirus. Purchase ledger are being kept in the office as according to management we are not equipped to work from home despite no efforts being made to do so. We are not sat two meters apart and I feel this is unfair when the rest of this large company are safe in there own homes.
  • Vodafone - Sent all office staff home but made retail stay with ZERO help or cleaning supplies
  • GCI/Nasstar - Continueing with a plan to make a third of the company redundant, including 100% of all 1st line support staff from the origonal Nasstar company that GCI have taken over.

    Staff are being given the option to work from home. Those who choose to come into the office are under strict hygene regulations. Hand sanitiser has been provided. Hand washing facilities are avalible. Requireing people to work 2 meters or more apart. No more than 1 person allowed in the kitchens at any one time. 14 day self-isolation on full pay but if you are able to work (remotely) while isolated, you are required to.

  • Euro Car Parts - Asking employees with sheilding health conditions to work and if they do not comply, refusing to pay their wages
  • Monica Vinader - Closed all stores sending a generic email at 9pm to all retail staff telling them they had until 12pm the next day to accept to be paid £29 for 5 days then nothing until further notice or if falling to replied would be made redundant.
  • Haart Estate Agents - 300 Redundancies (don't appear to have asked for the government support to pay 80%)
  • TH Baker - Forcing all employees to come into Head office (including staff from gyms and stores which are closed) today 25/03 so building is more full making social distancing hard. Several people went home with symptoms last week but have not allowed anyone else to quarantine. Instead they put other employees in same area putting them at risk. Office staff could potentially work from home but company won't pay for the means to. Managers implying anyone who doesn't come to work won't get paid and won't have a job to come back to. Employees having to help with the cleaning so they're less at risk.
  • Sky television - Sky engineers are still expected to enter customers homes. This is not only putting their staff at risk but also the customers. Sky have no information on the health risk of their customers who could be in the vulnerable category. Shame on sky for not having a duty of care for their staff or customers.
  • Premier Housewares - Not letting office-based employees work from home even if they do jobs that can EASILY be done from home, even AFTER the government "lockdown" has begun and they say all jobs that can be done from home should.
  • Foxtons - Not strictly employee related. Just low morals. I am a small landlord who has lost all my self employed income in the arts due to this pandemic. The only income I have is from my rental property. Foxtons are charging an extra £70 per month to take their commission monthly rather than in one go at the anniversary next week, which would see me with no income for a month and a half and therefore unable to pay the mortgage on the rental property or buy food for myself. (I am saving any ‘mortgage holiday’ in case my tenant needs the help). Already unable to pay my own bills, they have chosen to make money from my misfortune.
  • Deloitte - Offices to close until further notice, this period will be unpaid for those unable to work from home - this was not offered as an option. Prior communications indicated one week of pay during this period, which has since bern reneged.
  • Miller & Carter - Better explained update to previous mention, and prior to pub/restaurant closure: Lack of concern for their employees and patrons H&S surrounding government advice on self-isolation after travelling from abroad.

    Gov policy up to March 7th advised anyone who had been to northern regions in Italy to only self-isolate for 14 days if they showed symptoms. This policy was updated on March 8th so that anyone who had been in those regions in the last 2 weeks should self-isolate for 14 days regardless of symptoms.

    Staff who returned from holidays on Feb 29th were not advised to self-isolate for the remaining 7 days by head office. It was deemed not a problem as they had already been working since returning and had no symptoms; even though the virus can survive for 14 days and they would then be consistently putting new customers at risk.

  • Co-op - No clarification re safe operating. No gloves or sanitiser provided. Colleagues had to provide this for one another. Still accepting cash. Social distancing ignored until lockdown. No sick pay.
  • Sticks & Sushi - Company wide lay offs. Mass uncertainty for remaining staff.
  • Lloyds bank(back offices) - Crowded offices. No social distancing being taken. Told would be given laptops - still no sign of them. High risk still at work. Offices not had deep clean.
  • NEXT DISTRIBUTION - Warehouse still fully operational as, like their stores, they've classed it as essential. Employees as given the option to go home unpaid or come in and mix with over 1000 people. For most the former isn't an option as they have bills to pay. The union, Usdaw, is doing nothing to help.
  • The University of the West of England - Assured staff will be paid, sent all none crictial staff home. Now has just fired all its contractors and wont be renewing any contracts. So the university has just secretly got rid of a lot of staff
  • Auxillis - Forced employees to continue working. "Business as usual" . It's a call centre providing hire cars to accidents. Only implemented social distancing since the government forced their hand on Monday.
  • Adidas - Originally announced all stores would remain open as it was more courageous to stay open than to close. Then decided to close after they saw Nike were closing and Adidas started to receive backlash. They informed employees they would be paid for the time the store was closed with no other rules mentioned. The following week they started forcing employees to do online training and that if anyone fails to complete the training then they would not be paid and would be disciplined at work once the company re opens.
  • Travelodge - Turned all homeless guests out of hotels leaving them with nowhere to stay
  • Orchard Computer Services, Yate - Approximately 20 employees were stuck in the office in Yate together, at the demand of their Managing Director, posing high risk to their colleagues, and their family and loved ones.

    Even when forced to change to Working from Home, Orchard's contingency plan wasn't followed, and has resulted in several of their staff being unable to, or refusing to follow working from home proceedure. Communication between employees on the support desk has also broken down, hampering customer service.

    No expenses permitted to employees except for phone bills (not necessarily easy to track in mobile contracts).

  • Coop Funeral Services and Spotify - Sorry slightly off you remit but perhaps you could create a parallel sheet. - Spotify have play 3 Coop Funeral Service ads in the last 90 mins
  • Builders Merchant Federation (BMF) - ""Builders merchants are a vital part of the construction supply chain. It is important that they continue to support the industry to operate on sites, especially where it is undertaking essential work, and also to continue to provide the link between product manufacturers and the firms and tradespeople that use and install the products they make.""
  • Edinburgh University - Kept academic library open until Monday 23rd March
  • Lords Builders Merchants - "Colleagues will need to be reminded that it is only through staying open we have a chance of beating the financial effect of the virus."
  • Waterstones - No sanitiser, gloves or masks provided to staff throughout the crisis, stores kept open until the last possible moment (closed stores at the end of Monday 23rd) despite most customers being OAPs and thus very vulnerable to COVID-19, have communicated poorly with staff until very recently, and have begrudgingly furloughed workers but not yet clarified whether they will be receiving 80% or 100% of their salaries under £2500
  • Le Boat - They have told employees that unless they work for 3months unpaid, they will be laid off.
  • Budgens - No support for staff (no gloves, masks or anti-bacterials). No defined social distancing measures in store, price gouging of basic necessities. Also their version of Slush Puppie providers are demanding service technicians install slush machines and telling everyone to carry on as normal.
  • The Range - Originally refused sick pay unless you could prove you had the virus, provided no ppe to staff, suggested people bring their kids to work. Prices of soap, loo roll etc were doubled or more. Lots more details on this Twitter account: https://twitter.com/closetherange1
  • Vodafone UK - Told hand sanitizer would be supplied... Never arrived. Told multiple times that we wouldn't close as we are an essential service then lied saying Vodafone stores throughout Europe were open during lockdown. Was told we need to show all 3 symptoms before we was allowed to self icesolate. Implemented social distancing days after the PM advised it.
  • EE - My brother was isolating with COVID19 symptoms, called him after 4 days to ask when he'd be back in work. Employees in non-critical roles such as sales are not allowed to work from home and are instead working as normal in crowded call centers with shared equipment and limited breaks for handwashing.
  • Argos Online - Classing warehousing staff as critical workers and providing them with letters to show to police despite the company selling nothing that could be considered critical.
  • Electric Radiators Direct - Fired some staff before the 80% furlough plan, due to no fault of employees own. Could have changed to furlough status and didn't.
  • Tesco - Initially I was contacted and told over the phone I had 10 weeks off with pay due to having Asthma and being hospitalized and needing to use steroids (for Asthma) in the past. Yesterday I was contacted over the phone saying that is no longer happening as the guidelines have changed and I need to return back to work.
  • BSW Sawmills - Very poor, only 1 week of sick pay then SSP. No hand sanitizer and little in the way of disinfectant wipes for equipment. Say they are an essential business as they supply wood for making pallets. Still carrying on business as usual with nearly 200 members on staff on site and no social distancing possible at most workstations.
  • H&K Distribution - CEO tells employees that the company is critical and essential, everyone has to work. Company only supplies spare parts and machines to McDonald's, KFC, Burger King.
  • De Vere Hotels - Have called their workers 'key workers' as they are essential to the running of the hotels...that are all shut down.

    They have been told it's business as usual for them and the board are happy for them to work as per usual. No plan of action has been shared with staff or put into place.

    Desks/staff are not 2 metres apart and they have to clean their own offices so nothing has been professionally disinfected or cleaned.

  • BT - No option for call centre workers to work from home even though a communications company should be able to easily do this
  • Qioptiq - No communication until global corporate parent company issued work from home order for employees who can do so. This was then overruled locally within the UK several days later to be 'dependent on line managers permission'. Operations director will only allow staff to work 2 weeks from home before coming back in, even if entire role can be done remote. Some managers will not give any flexibility for those with caring responsibilities (one was outright told their self employed partner should take time off to look after children, instead of them working from home, and one staff living with elderly relative with chronic lung condition was only allowed to WFH when he had to self isolate due to symptoms). Essentially managers don't trust their staff to do their job properly if they're not in the office, putting people at risk.

A quick Eleventy project built by Spencer Haizel inspired by Andy Bell with data collected by Catherine Oliver.